EVERTHING YOU WANT TO KNOW ABOUT HAIR SALON ETIQUETTE BUT DID NOT KNOW WHO TO ASK
1. The appropriate tip for a stylist/colorist is 20% of the cost of the service.
2. The shampoo assistant should receive a $3 to $5 tip and a little more if he/she assisted in your color process.
3. For assistants who do the blow-dries, 10 to 15 percent of the color/cut price is appropriate, and more towards 15% if your hair is long.
4. If you are not happy with your cut/color let the salon know ASAP. Generally it is the salon’s policy to redo your hair until you are happy with it.
5. A “fix” must be done right away. Ideally the next day is the appropriate time to come in and a week later at the most. After a week there will already be some re-growth.
6. It is an insult to tell your stylist how to cut your hair, you would never dream of telling your doctor/dentist what to do. Yet, it is okay to express a preference, as in if you prefer scissors to a razor cut or vice versa.
7. DO NOT cancel 10 minutes before an appointment.
8. Most salons confirm appointments the day before. Yet, common courtesy is a 24-hour cancellation. Stylists like most people in the service business sell blocks of their time. Time lost is money lost.
9. Busy stylists/colorists have waiting lists. Don’t call on a “bad-hair day” or right before a vacation and expect an immediate appointment. Plan Ahead.
10. Treat your stylist/colorist with the respect that you command. After all, they are the ones that make YOU look good.
11. Dress like your real self: It can be a little intimidating going to a fashion-forward hairstylist, especially if you’re not exactly on the cutting edge of fashion yourself. But it’s important to represent yourself honestly so that your stylist can give you a hairstyle that fits your personality. You don’t want to end up with someone else’s hair.
12. What should I do when the only thing my stylist wants to do is talk and gossip and I just want to chill out?”
Reading a magazine or chatting on the cell phone to avoid your stylist can sometimes be a little distracting for them, so if you want to relax and trust your stylist, sit down in the chair and immediately tell them how you had such a long day and can’t wait for some R&R time at the salon. You can even close your eyes to indicate you just want to zone out.
WHAT YOU SHOULD EXPECT FROM YOUR STYLIST:
HIS/HER FULL, UNDIVIDED ATTENTION.
You are paying for his/her time and expertise, so a stylist should never walk away from you in the middle of a cut. Similarly, both a stylist and a colorist should remain in the salon until all of your treatments are completed and your hair is dry.
SOMEONE WHO LISTENS WELL AND NEVER BULLIES.
Ultimately, you are the one who has to wear the hair, so a good stylist will never try to “talk you into” something you don’t really want.
NO INAPPROPRIATE CONVERSATION OR CONTACT.
It’s true that many client-stylist relationships do evolve into genuine friendships, but if you and your stylist are mere acquaintances, then it’s never OK for the stylist to initiate anything more intimate. If that is ever to happen, it must first come from the client.
Switching Hair Stylists
The trickiest situation is when you want to change hair stylists within the salon. If you think of your hair stylist as your friend and want to avoid hurt feelings, being clear about what you want in advance—and noting what you don’t like immediately—can save the day. Otherwise, you’ll have to decide if you want to swap hairdressers or switch hair salons. If you really want to change hair stylists, try this: Tell your hair stylist that next time, you’d like to try Mary, and that you hope he or she won’t be offended. Explain why, and give your hairdresser a chance to right any wrong. You can also speak to the salon owner, asking him or her to smooth it over for you.
Don’t simply make an appointment with someone else—you’ll risk having your regular hairdresser greet you at the door (where you’ll both feel embarrassed) or see you in another hair stylists chair later, which creates bad feelings. Fortunately, many hair salons encourage hair stylist swaps, and ones with different pricing levels give you an easy out. Of course, if you start out by trying different hairdressers with each visit, it’ll be a lot easier, and you’ll simply be appreciated as a loyal salon client.
About Danny Jelaca-www.dannyjelaca.com